Track your subscription

The Subscription page lets you track your active plan, billing, management options, and quota usage.

Why it matters

• See your active plan and its expiration date at a glance
• Manage your billing cycle and payment method
• Track your quota usage in real time (communities, seats, badges, quests...)

Access your subscription

From the Settings menu, click "Subscription". A summary banner shows the status (ACTIVE), your plan name, and its expiration date.

View your current plan

The "Your current plan" section lists the features included in your offer, for example:

• Number of manageable communities and sub-communities
• Number of admin seats
• Badge sends and badge creations (unlimited or capped)
• Number of quests per month
• Included AI generations
• Access to connectors

If you have partner access, it is displayed along with its expiration date.

Change plan

Click "Change plan" to view the different offers available and upgrade your subscription.

Activate an access code

If an administrator has shared a code with you, enter it in the "Access code" field (format MYDID-XXXX-XXXX), then click "Activate code". Once activated, the code appears with the "Active code" label and its expiration date.

Manage payment and billing

The "Payment and billing" section shows your registered Stripe payment method. If no payment method is set up, billing actions become available as soon as an active Stripe subscription is detected.

Track your quota usage

The "Usage" section at the bottom of the page tracks your limits in real time: communities managed, admin seats used, sub-communities created, badge creations, sends/messages, and active quests, each with a progress bar (used / remaining, unlimited included). Click the arrows to browse through all the metrics.

Good to know

The "Delete" option in the side menu permanently deletes your community — be sure to check your subscription before deleting.

Updated on: 28/07/2026