Articles on: Getting Started

X (Twitter) Analysis

The X Analysis section centralizes all performance and engagement data from your X/Twitter account. It analyzes your top content, identifies your most active members, detects community signals, and recommends concrete actions to amplify what is working.


Overview — Key metrics

At the top of the dashboard, several metrics summarize your account's performance over the selected period: total reach, impressions, engagement, overall sentiment, and audience mood score.
The mood score reflects the tone of reactions to your posts. The algorithm semantically analyzes each comment to identify positive, neutral, and negative sentiments, then weights this data based on overall engagement.

Level

Score

Meaning

Excellent

80–100

Enthusiastic audience, content resonates strongly

Good

60–79

Majority of feedback is positive or constructive

Mixed

45–59

Contrasting opinions, no clear trend

Weak

25–44

Fragile signal, significant share of negative or mixed feedback

Critical

0–24

Very unfavorable signal, corrective action recommended


The main chart is adjustable via a dropdown menu: Sentiment analysis, Views, or Interactions.


Top posts

Four cards highlight the best-performing content over the period:

  • Most viewed — the post with the highest number of impressions
  • Most liked — the post with the most likes
  • Most commented — the post that generated the most comments
  • Best sentiment — the post that received the most positive tone

Each card displays key metrics (views, likes, comments, shares) and a "See more" link to access the full post details.


Post detail

Clicking on a post opens a full detail sheet:

  • Post preview — content, author, follower count, date
  • Post sentiment score — score from 0 to 100 with positivity / neutrality / negativity breakdown and automatic interpretation
  • Engagement metrics — impressions, likes, shares, comments (with an indication of how many were analyzed)
  • Interactions — full list of comments with date and overall sentiment label per comment, filterable by tone

Click "View original" to go directly to the post on X/Twitter.


Community insights

This section analyzes the interactions and sentiments of members who engaged with your content:

  • Top interactors — the most engaged users, ranked by impact score
  • Most positive — members who left the most favorable feedback
  • Most negative — members who left the most critical feedback
  • Toxic interactions — moderation alerts for inappropriate content detected


Actionable insights

The AI agent automatically identifies the priority opportunities to act on:

  • Active user detected (Member to mobilize) — an engaged user is highlighted with a suggestion to view their profile, reply to them, or invite them into the community
  • Conversation to re-engage (Content to leverage) — a piece of content concentrating a high volume of comments is flagged as an opportunity to start a discussion, ask a question, or launch a quest
  • Create more visible proof (Opportunity) — public signal deemed insufficient, with an invitation to create a community action to generate comments, feedback, and citable content


Participating members

A table lists all members who interacted during the period, showing for each:

  • Name and X/Twitter handle
  • Score — engagement score
  • Overall sentiment (Positive, Neutral, Negative)
  • Number of interactions
  • Last interaction date

Search for a member by name or filter by type. Click on a member to access their detailed profile.


Member detail

The member profile centralizes all data for an identified interactor:

  • Impact score (0–100) — measure of their influence and overall engagement
  • Total interactions — number of interactions over the period
  • Reach (KPI) — estimated potential audience generated by their interactions
  • Engagement score — level of activity on your content
  • Average sentiment — overall tone of their contributions with a confidence indicator
  • Interaction history — chart of daily interaction volume
  • Interaction list — each piece of content posted, with date, sentiment, and impact score

Updated on: 09/07/2026

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