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📧 Assistance
If you encounter any issues while using the Community Studio or the Mobile Application , and cannot locate the solution on our support site, please don't hesitate to reach out to us via email at support@mydid.com. Your inquiries are important to us, and we're here to assist you.
If you require any additional technical or marketing information, please do not hesitate to reach out to us via email at contact@mydid.com. We are here to provide the information you need.
Email Assistance
Our email support is open Monday to Friday (excluding public holidays) from 9am to 6pm. We will respond to you within 24 to 48 hours.
Phone support
myDid company does not provide telephone support.